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FAQ - Consultancy Services

  • How do we start?

    We will arrange a time to discuss your project with your team in order identify challenges, and make appropriate assessments to ensure that we fully understand your goals. We will sign a mutual NDA (non-disclosure agreement), and then send you a tailored proposal for the project with SOW (statement of work) including scope, and information on timeline, fees and materials required, communication plan and milestone reporting, along with our terms and conditions to be agreed and signed if you would like to move forward.

  • How is scope of project determined?

    We determine and agree this with you in our initial consultation sessions and assessment phase.

  • How long does can a project last?

    This can range from a day of support to months or up to a year and depends on a number of factors, including:

    • Scope of project
    • Budget
    • Business challenges and needs
    • Size and expertise of current team
    • Geographical location (legalisation considerations, etc.)
  • What type of projects do you work with and what kind of problems do you solve?

    We have assisted clients with market trends, competitor research, production options, pricing and budgeting decisions and go-to-market strategy,

    We have formulated and designed products, advised on ingredients and nutrient breakdown, low toxin and sustainable packaging materials, suitable production methods, and legislative restrictions.

    We have consulted businesses on wellness programmes and provided impact evaluations on wellbeing initiatives, software content, designed and implemented testing panels and pilot studies, written educational materials and provided training for products, projects and for educational establishments. We have produced and presented trainings and presentations to entire companies and senior management on various topics including avoiding burnout, and prevention of chronic disease.

  • What kind of companies and sectors do you work with?

    We work with a diverse range of companies from start ups, leading brands, and larger established companies looking to create products in the beauty, personal and home care, and food and beverage spaces, supplement and pharmaceutical companies, wellness clinics, personal trainers and gyms, software companies, health tech companies, banks and hedge funds, the list is diverse.

  • Are all the clients you have worked with listed on your website?

    No, as we offer complete confidentiality, if a client has specified that they do not want information on our involvement in their project publicly disclosed, we cannot divulge any information aside from their sector and the type of project work we have completed.

  • How are projects priced?

    Depending on scope and budget of project, we can work on a fixed project price (exclusive of additional expenses incurred) or a time and materials contract. We tend to work on a fixed price for longer-term projects, and for short-term projects where we are given enough time to make an in-depth assessment to fully understand scope, we prefer to work on a time and materials contract. Projects can be priced from as little as £2500 to in excess of £75,000.

  • What if I have a limited budget?

    Every project is tailored to the client’s individual needs, so we will do our best to do what we can within your proposed budget. However, we offer a high value service, so if you cannot afford the complete scope, we may be able to complete certain areas of the proposed project scope as defined in our proposed SOW.

  • What is the difference between consulting and mentoring?

    We mentoring practitioners in the wellness space on setting up clinical practice, optimising their practice, improving business processes, and offering case analysis support.  We make suggestions, but we do not do the work for you. This is done on an hourly rate or a monthly rolling rate. We also mentor small businesses offering more generalised guidance and advice, responding to issues as they arise.  In contrast, when we consult, we offer tailored solutons and do the hard work for you, plus we have a defined scope of project.

  • What additional expenses may be incurred?

    If we are designing or formulating products, we will incur expenses for testing materials including herbal products, nutritional compounds, packaging materials. We may travel expenses to meetings.

    If we are dealing with international companies or asked to attend international trade shows to source materials, we may incur travel expenses or expenses for international phone calls. In order to minimise travel, most of our work is done virtually where possible. Additional expenses are always discussed and agreed before they are incurred.

  • What happens at the end of a project?

    Once the work is completed, we will ensure effective completed knowledge transfer so the results are successful and sustainable.

    If you require comprehensive ongoing support, you may want to consider including Carolina on your advisory board. Alternatively, you can agree a fixed period of support, or book ad-hoc days when required.

  • What if I want to work on another project after an initial project is completed?

    We will price any additional work outside the scope of the initial agreed project separately and send a new proposal for the additional work to be agreed and signed by you.

  • Does it get cheaper if the project is longer?

    Depending on the scope and duration of the project, our day rate may be adjusted.